Cookie Policy
Last updated: December 12, 2025
This Cookie Policy explains how Universal Apps ("we", "us", or "our") uses cookies and similar technologies when you visit our website at universal-apps.com (the "Website").
By using our Website, you consent to our use of cookies in accordance with this policy. Manage your cookie preferences
What Are Cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember certain information about your visit.
Cookies serve various purposes, from enabling basic website functionality to providing insights into user behavior and preferences.
Types of Cookies We Use
1. Essential Cookies (Always Active)
Purpose: These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.
Examples:
- cookiePreferences: Stores your cookie consent choices (Duration: 1 year)
- Session cookies: Maintain your session while browsing (Duration: Session)
Legal Basis: These cookies are strictly necessary for the operation of our website and do not require consent under GDPR.
2. Analytics Cookies (Optional)
Purpose: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Third-Party Services:
- Google Analytics: Tracks page views, user behavior, and traffic sources (Duration: Up to 2 years)
Data Collected: Pages visited, time spent on site, bounce rate, device type, browser type, geographic location (country/city level)
Legal Basis: Consent (you can opt-out at any time)
3. Marketing Cookies (Optional)
Purpose: These cookies are used to provide you with personalized content and support services.
Third-Party Services:
- Tawk.to: Live chat widget for customer support (Duration: 6 months)
- Facebook Pixel: Tracks conversions and enables retargeting (Duration: 90 days)
Data Collected: Chat interactions, pages visited, conversion events
Legal Basis: Consent (you can opt-out at any time)
How to Manage Cookies
On Our Website
You can manage your cookie preferences at any time by visiting our Cookie Settings page. Your choices will be saved and applied immediately.
In Your Browser
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Delete existing cookies
- Block third-party cookies
- Clear all cookies when you close your browser
Note: Blocking or deleting cookies may impact your experience on our website and prevent certain features from working properly.
Third-Party Cookies
Some cookies on our website are placed by third-party services we use. We do not control these cookies or the data collected by them. Please refer to the privacy policies of these third parties for more information:
Your Rights
Under GDPR and other data protection laws, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Object: Object to processing of your personal data
- Right to Withdraw Consent: Withdraw cookie consent at any time
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@universal-apps.com
- Website: Contact Form