1. Introduction

Universal Apps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify applications and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, store URL)
• Billing information (processed securely through Shopify)
• Customer support communications
• Feedback and survey responses

2.2 Information Automatically Collected

• Store data (products, collections, orders, customers)
• Usage data (features used, settings configured)
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process your transactions and send notifications
• To improve and optimize our applications
• To provide customer support
• To send marketing communications (with your consent)
• To detect and prevent fraud or abuse
• To comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• With Shopify: As required to provide services through the Shopify platform
• Service Providers: With third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share your information

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data storage and backup procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you uninstall our apps, we will delete or anonymize your data within 90 days, unless required to retain it by law.

7. Your Rights

Depending on your location, you may have the following rights:

• Access, update, or delete your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at support@universal-apps.com.

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser, but disabling cookies may affect functionality.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@universal-apps.com
• Phone: +1 (555) 123-4567
• Address: 123 Business Street, New York, NY 10001